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Privacy Policy

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At The City of Code, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.thecityofcode.com or engage our design, development, and digital services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information – name, email address, phone number, company details, and any information you submit through our contact forms, project briefs, or proposals.
  • Project Information – content, brand assets, or materials you share with us for design and development purposes.
  • Usage Information – IP address, browser type, device info, pages visited, and other analytics data collected automatically.
  • Payment Information – if applicable, billing details when processing invoices or payments. (We do not store credit card information directly; payments are handled by secure third-party processors.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide proposals.
  • Deliver and manage projects, including design, development, and digital marketing services.
  • Improve our website, services, and customer experience.
  • Send updates, promotional offers, and newsletters (you may unsubscribe anytime).
  • Ensure website security and prevent fraud.
  • Comply with legal or contractual obligations.

3. Cookies & Tracking

We use cookies and similar technologies to:

  • Analyze traffic and performance.
  • Personalize user experience.
  • Improve marketing campaigns.

You can disable cookies in your browser, but some site features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

  • Trusted Service Providers (hosting, email, analytics, payment processors) under confidentiality agreements.
  • Legal Authorities if required by law.
  • Business Transfers in case of merger, acquisition, or restructuring.

5. Data Retention

  • Client and project data is retained only as long as necessary to complete services and meet legal requirements.
  • Once no longer needed, data will be securely deleted.

6. Your Rights

Depending on your region, you may have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing emails.
  • Request a copy of your stored data.

To exercise these rights, contact us at support@thecityofcode.com.

7. Security

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

8. Children’s Privacy

Our services are intended for businesses and professionals. We do not knowingly collect data from children under 13 (or the age of consent in your region).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

The City of Code
Email: support@thecityofcode.com
Contact: +14242832956