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Terms Conditions

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Welcome to The City of Code (“Company,” “we,” “our,” or “us”). By accessing or using our website www.thecityofcode.com and our services (design, development, marketing, or related offerings), you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website and services.

1. Services

  • We provide design, development, branding, marketing, and related digital services.
  • Service details, pricing, and timelines are outlined in proposals or contracts provided to clients before project initiation.
  • We reserve the right to decline or terminate any project at our discretion.

2. Client Responsibilities

By working with us, you agree to:

  • Provide accurate and complete project information, content, and brand assets.
  • Respond promptly to communications and approvals to avoid project delays.
  • Ensure that all materials supplied (logos, images, text, etc.) do not infringe on third-party rights.
  • Make payments on agreed timelines as per invoices and contracts.

3. Payments & Refunds

  • Fees are agreed upon before project commencement.
  • Payments must be made according to the agreed schedule (e.g., upfront deposit, milestone payments, final balance).
  • Refunds are only considered on a case-by-case basis and at the sole discretion of The City of Code.
  • Late payments may result in suspension of services or additional charges.

4. Intellectual Property

  • Final project deliverables are transferred to the client once full payment is received.
  • The City of Code retains rights to use completed projects in our portfolio, case studies, and marketing materials unless otherwise agreed in writing.
  • All pre-existing intellectual property, tools, or frameworks used remain the property of The City of Code.
 

5. Confidentiality

  • Both parties agree to keep confidential information (business strategies, proprietary data, trade secrets, etc.) private and not disclose it to third parties.
  • Confidentiality obligations survive project completion.

6. Limitation of Liability

  • We strive to provide professional, high-quality services but cannot guarantee specific business results (e.g., increased sales, rankings, or engagement).
  • The City of Code will not be liable for indirect damages, loss of revenue, or data arising from use of our services.
  • Our total liability is limited to the fees paid by the client for the specific project.

7. Third-Party Services

  • We may integrate or recommend third-party services (e.g., hosting, payment gateways, plugins).
  • We are not responsible for issues, downtime, or damages caused by third-party platforms.

8. Security

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

9. Termination

Either party may terminate services by providing written notice:

  • Clients remain responsible for payment of completed work and expenses incurred up to termination.
  • We may terminate services immediately if the client breaches these Terms or engages in unlawful conduct.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.

11. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page, and continued use of our services after updates indicates acceptance.

12. Contact Us

For questions regarding these Terms & Conditions, please contact:

The City of Code
Email: support@thecityofcode.com
Contact: +14242832956